Privacy Policy
How Tawa Kitchenware collects, uses and protects your personal information.
This Privacy Policy explains how Tawa Kitchenware (“we”, “us”) handles your information when you visit tawakitchenware.com or buy from us.
01Information we collect
When you shop with us or contact us, we may collect:
- Contact details such as your name, email address, phone number and shipping/billing address.
- Order details such as the products you buy and your order history.
- Payment information, which is processed securely by our payment providers (Stripe and PayPal). We never see or store your full card number.
- Device and usage data such as your IP address, browser type and pages you visit, collected through cookies.
- Messages you send us through our contact, wholesale or commercial forms.
02How we use your information
- To process, ship and support your orders
- To reply to your questions and form submissions
- To send order updates and, if you opt in, marketing emails (you can unsubscribe any time)
- To improve our website, products and service
- To prevent fraud and keep our store secure
04Cookies & analytics
We use cookies to keep items in your cart, remember your preferences and understand how visitors use our site. You can block or delete cookies in your browser settings, but some parts of the store may not work properly without them.
05How long we keep data
We keep order records for as long as needed for accounting, tax and legal purposes. Other information is kept only as long as it is needed for the purpose it was collected for.
06Your rights
Depending on where you live (for example California), you may have the right to access, correct or delete your personal information, and to opt out of certain uses. To make a request, email us at support@tawakitchenware.com. We will not discriminate against you for using these rights.
07Security
Our website uses SSL encryption, and payments are handled by PCI-compliant providers. No online service is 100% secure, but we take reasonable steps to protect your information.
08Children’s privacy
Our store is not directed at children under 13, and we do not knowingly collect their personal information.
09Changes & contact
We may update this policy from time to time. The “Last updated” date at the top shows the latest version.
Questions? Email support@tawakitchenware.com or write to us at: [BUSINESS ADDRESS].
Still have a question?
Our team replies within one business day.