Shipping & Returns
Everything about getting your order to your door, and what to do if something isn’t right.
01Shipping rates
We currently ship to all 50 US states. The final shipping cost is shown at checkout before you pay.
| Method | Delivery time | Cost |
|---|---|---|
| Standard | 3–7 business days | $5.99 |
| Standard, orders over $49 | 3–7 business days | FREE |
| Express | 1–3 business days | $14.99 |
02Processing & delivery
Orders placed before 1 pm CT on a business day are usually dispatched the same or next business day. Orders placed on weekends or US holidays are dispatched on the next business day.
As soon as your parcel ships, you’ll get an email with a tracking link. Delivery times are estimates from the carrier and can be longer during peak seasons or bad weather.
We don’t ship internationally yet, and we can’t deliver to P.O. boxes for heavy items such as cast-iron cookware.
03Returns in 3 easy steps
- Unused items in original packaging
- Wrong item sent
- Items damaged on arrival
- Used or seasoned cookware
- Items without original packaging
- Final-sale or clearance items
04Refunds
Once we receive and check your return, we’ll email you and issue a refund to your original payment method within 5–7 business days. Your bank may take a few extra days to show it.
Original shipping charges are not refunded, and return shipping is paid by the customer unless the item was damaged, faulty or we sent the wrong item.
05Damaged or wrong items
Still have a question?
Our team replies within one business day.